It is vital to the safety of your family to check and service your appliance once every 3-4 years. If you are unsure when your last service was, please book a service online and we will provide you with all the relevant information.
How much is a general service for my gas heater?
A general service is $350.00 which includes:
• Remove and clean fan
• Remove and clean logs
• Vacuum firebox, particularly the burner and gas jets
• Vacuum all other areas
• Clean the glass
• Test all functions
• Check for gas leaks
• Carbon Monoxide test
(any replacement parts are not including in the price of a general service, these are extra on top of the general service cost)
How much is a Call Out to fix a problem with my heater?
For example. If you cannot light your pilot light, sync your remote and receiver or have a broken part on your heater you would like repaired, the cost for the call out fee is $150.00 plus any parts needed on top. If no parts are needed just the call out fee will be charged.
Installation Instructions & Videos
Replace Batteries in your remote & receiver